Check out the FAQ below. If you can't find what you're looking for shoot us an email in the form below!

Questions? We got answers.
Brand & Company
What does Dead Tide mean?

The ocean is our happy place. Surfing, fishing, being out on the water. That's where we go to think, reset, and feel like ourselves. Dead Tide felt like our world.

The "dead" part comes from dead reckoning, an old maritime navigation technique where sailors charted their course using nothing but their own judgment, speed, and instinct. No satellites. No guarantees. Just confidence in the direction you've chosen.

That felt right for what we were building. A brand that goes its own way, makes things the way they should be made, and doesn't need a committee to sign off on it.

Who are the founders of Dead Tide?

Mark and Thom. Just a couple of guys who got tired of natural products that didn't work and brands that looked like they belonged in a waiting room. So they built their own.

Where is Dead Tide based?

Our founders are based in Texas and Florida. We manufacture domestically. No overseas mystery facilities.

What makes Dead Tide different from other natural brands?

Most natural brands make you choose between performance and clean ingredients. We don't think that's a real tradeoff. Our deodorant works for 24 hours. Our soap lasts 4 to 6 weeks. Both are made with natural ingredients, handcrafted in the USA, and designed to look like something you'd actually want on your bathroom shelf.

Do you only offer soap and deodorant?

For now, yes. Soap and deodorant are the two products every guy uses every single day. They set the tone for your morning. And making truly great natural versions of both is harder than it sounds. Most brands that try cut corners somewhere. We'd rather do two things right than ten things adequately.

Products & Ingredients
Are your products safe for sensitive skin?

We formulate without the usual suspects. No aluminum, no baking soda, no sulfates, no synthetic dyes. Most guys with sensitive skin do just fine. If you have a specific allergy, check the ingredient list. It's on every product page, no fine print.

Are your ingredients natural?

Yes. Our soaps use certified organic oils. Our deodorant is formulated with natural ingredients. No aluminum, no petroleum-based fillers, no mystery chemicals. Both products are made in the USA with the highest quality ingredients we could find.

Are your fragrances natural?

Our fragrances come from high-end fragrance houses based in the USA. They're fragrance oils, not essential oils, but every one is lab-tested and certified skin-safe. Not the mystery chemicals you'd find in a drugstore product.

Are your products tested on animals?

No. Never have been, never will be.

Ordering & Subscriptions
Do you only offer subscriptions?

Yes. Our products are currently only offered on a subscription basis. We're confident in our approach. We stand by every order with a 30-day, no-questions-asked guarantee. And you can pause, cancel, or skip anytime. You're in charge.

How do I manage my subscription?

Everything lives in your customer portal. From there you can pause, skip, or cancel, swap scents, add or remove products, and update your shipping and payment info. You're always in charge.

How does your 30-day guarantee work?

If you don't like it, for any reason, send it back. No questions asked. We don't want you stuck with something that doesn't work for you.

Do you offer a discount for first-time buyers?

Yes. Your first order is already priced 40% off the regular subscription rate. That's the trial price. No coupon code needed.

Shipping & Support
Do you ship internationally?

Not yet. We currently ship within the USA only. We're working on it.

What if I need help with my order?

Head to our contact page. We're real people and we actually respond.

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